How reviews work
Anyone who has used a connector, skill or plugin can review it. These are the rules we follow, in plain language.
Your email is verified, and never shown
You write your review in a short form from Makeform. Before you can send it, the form emails you a 6-digit code. Entering the code shows that you control that address.
We never show your email and never store it with your review. We keep only a one-way, salted hash of it, which lets us keep one review per person per listing. Your display name, rating and review are public.
A Verified badge means the reviewer confirmed their email address this way. It does not prove who they are or that they used the product.
One review per person per listing
You can review each listing once per email address. If you send another review for the same listing with the same email, the new one replaces the old one. Votes on the old review are reset, because they were for different words.
Ratings
- Only verified, published reviews count towards a listing’s rating.
- The average and stars appear once a listing has at least 3 of them. Before that we show the reviews and a count, but no average.
- Reviews posted before we started verifying emails stay visible without a badge. They don’t count towards any rating.
- We never import ratings from other sites, and we never make up reviews or ratings.
How moderation works
Most reviews appear a few seconds after you send them. Some wait for a person to check them first:
- reviews with links, email addresses or common spam words, or text that is mostly capitals or repeats itself;
- reviews sent from disposable or throwaway email services;
- reviews on a listing that gets more than 3 new reviews within 24 hours: all of them wait until we have checked them;
- a new review from someone whose earlier review on that listing we removed.
We apply the same checks to good and bad reviews. We never hide a review because of its rating, we never edit what you wrote, and we never pay for reviews or take money to remove them.
We remove reviews that are spam or advertising, aren’t about the product, contain someone else’s personal details, harass people, or are written by the product’s maker or a competitor.
Report a review
Every review has a Report review link. It opens an email to [email protected] with the review’s id in the subject. Tell us what is wrong and we will look at it.
Change or remove your review
To change it, send a new review for the same listing with the same email. To remove it, email [email protected] from that address and tell us which listing it is on.
More about what we store: Privacy.